Cancun
25 minutes from the Cancun Airport
Located directly on the beach
30 minutes from downtown Cancun
Cancun
25 minutes from the Cancun Airport
Located directly on the beach
30 minutes from downtown Cancun
Property amenities of Cancun Palace
• 601 room(s) • 1 building(s)
• 2 pool(s) • shop(s)($)
• Medical Services($) • Air Conditioned Gym/ Fitness Centre
• Business Center • Conference facilities($)
• Jacuzzi • Children's Section in Main Pool
• Separate Children's Pool • Kids Club
• 5 restaurants(s) • 4 bar(s)
Superior Deluxe Room
• Maximum number of adults 4 • Maximum number of children 2
• Maximum occupancy 4 • Air Conditioned
• Blackout Drapes • Alarm Clock
• Telephone • Purified water
• Hair Dryer • Bathrobes
• Slippers • Liquor Dispenser
• Coffee Maker • Mini Bar
• Turn Down Service • Iron & Ironing board
• 1 King or 2 Double • Wireless Internet service ($)
• LCD Flat Screen Satellite TV • Full Bathroom
• Double Jacuzzi • Ocean view
• Electronic door lock • Room lights with different scenes
• Independent reading lights • Cribs, rollaways & wheelchairs on request
• Balcony/Terrace • Farouk Biosilk bath amenities
• Digital Safe ( laptop size)
Superior Deluxe Room with Golf Package
• Maximum number of adults 4 • Maximum number of children 2
• Maximum occupancy 4 • Air Conditioned
• Blackout Drapes • Alarm Clock
• Telephone • Purified water
• Hair Dryer • Bathrobes
• Slippers • Liquor Dispenser
• Coffee Maker • Mini Bar
• Turn Down Service • Iron & Ironing board
• 1 King or 2 Double • Wireless Internet service ($)
• LCD Flat Screen Satellite TV • Full Bathroom
• Double Jacuzzi • Ocean view
• Electronic door lock • Independent reading lights
• Cribs, rollaways & wheelchairs on request • Balcony/Terrace
• Farouk Biosilk bath amenities • Digital Safe ( laptop size)
Concierge Level Room
• Maximum number of adults 2
• Maximum occupancy 2 • Air Conditioned
• Blackout Drapes • Alarm Clock
• Telephone • Purified water
• Hair Dryer • Bathrobes
• Slippers • Liquor Dispenser
• Coffee Maker • Mini Bar
• Turn Down Service • Iron & Ironing board
• 1 King or 2 Double • Wireless Internet service ($)
• LCD Flat Screen Satellite TV • Full Bathroom
• Double Jacuzzi • Ocean view
• Electronic door lock • Room lights with different scenes
• Independent reading lights • Cribs, rollaways & wheelchairs on request
• Balcony/Terrace • Farouk Biosilk bath amenities
• Digital Safe ( laptop size)
Concierge Level Room with Golf Package
• Maximum number of adults 2 • Maximum occupancy 2
• Air Conditioned • Blackout Drapes
• Alarm Clock • Telephone
• Purified water • Hair Dryer
• Bathrobes • Slippers
• Liquor Dispenser • Coffee Maker
• Mini Bar • Turn Down Service
• Iron & Ironing board • 1 King or 2 Double
• Wireless Internet service ($) • LCD Flat Screen Satellite TV
• Full Bathroom • Double Jacuzzi
• Ocean view • Electronic door lock
• Room lights with different scenes • Independent reading lights
• Cribs, rollaways & wheelchairs on request • Balcony/Terrace
• Farouk Biosilk bath amenities • Digital Safe ( laptop size)
Golf Packages available
Must book Room with Golf Package included.
Honeymoon Packages available
• Complimentary bottle of domestic sparkling champagne
• Fruit basket
• Romantic candlelight dinner for two
• Two t-shirts
• Honeymooners desk and late check-out until 18:00 (upon request and subject to availability)
• Honeymooners will be asked to vist the honeymoon desk where they will be welcomed and given the opportunity to reserve their candlelight dinner
• All other amenties will be delievered to their room
*Proof of marriage is required upon check-in. Honeymoon package must be requested at the time of booking. Offer not vaild for guests married longer than 1 year.
Kids 4-17 pay a special price
When sharing a room with 2 adults.
Bonus
Unlimited long distance phone calls to Mexico, the continental US & Canada only (some restrictions apply).
Conditions
• Calls must be made from your room
• Other international calls will be charged at a special rate
• If unused, this service can not be exchanged for cash value
Excludes
• Calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
• 800 calls
• Calls through an outside operator
• Collect calls
• Calls using other phone companies
• Calls to cell phones within Mexico
25th Sliver Anniversary - Palace Passport Promotion
• 30% discount on all green fees at Playacar Spa & Golf club, Moon Spa & golf club, Riviera Cancun Golf Club
• 25% discount on select spa treatments (not applicable at beauty salon)
• Buy one get one ATV tour
• Unlimited tours - Chichen-Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam/Valladolid, Paradise Snorkeling, Wet’nWild, Zip Line at Holkan Kingdom Park
Beach
• Suitable for Swimming • Public Beach
• Natural Beach • Beach Chairs
• Palapas/Sun Shelters Available • Security on Beach
• Warning Flags Posted
Business Services
• Business Center • Fax Machine ($)
• Photocopier ($) • Wireless Internet Services
• Audio/Visual Equipment
Children
• Kids Club Hours of Operation 07:00-21:00- Ages 4-17 Coloring, handcrafts, spanish lessons, movies, puppet shows, board games • Babysitting or Child Care Service ($)
Children's Pool
• Children's Section in Main Pool • Separate Children's Pool 1 Children Pools
Golf
• 18 Holes (nearby) ($) (Available) • Club Rental (nearby) ($) (Available)
• Golf (nearby) ($) (Available)
Group, Meeting & Conference Facilities
• Conference facilities ($)
Health & Safety
• 24 Hour Security Guard ($) • Medical Services ($) -Doctor on call 24hrs
• Doctor on Call ($)
Hotel Lobby
• Concierge Desk • 24 Hour Front Desk
• Air Conditioned Public Area's • ABM Machine
• Porter/Bellhop • Wake-up Service
• Car Rental ($)
Miscellaneous Resort Amenities/Services
• Interior Corridors • Multilingual Staff
• Resort Shuttle- Complimentary To Moon Palace Golf & Spa Resort
Parking
• Self Park Complimentary • Valet Complimentary 7:00am to 11:00pm
Shop & Services
• ATM/ Banking ($) • Attraction/Tour Desk ($)
• Car Rental Desk ($) • Gift Shop ($)
• Jewellery Shop ($) • Shops ($)
• Laundry & dry cleaning ($) • Spa boutique ($)
• Taxi available 24hrs ($) • Beauty Shop ($)
Spa
• Aromatherapy ($) • Body Treatments ($)
• Couples Treatments ($) • Facial Treatments ($)
• Manicure Treatments ($) • Massage Therapy ($)
• Pedicure Treatments ($) • Reflexology ($)
• Sauna ($) • Steam Room ($)
• Waxing ($) • Hair Salon ($)
• Body Wraps ($) • Scalp Treatments ($)
• Make-Up Application ($)
Sports Activities Offered by Hotel
• Beach Volleyball • Ping Pong
• Table games • Soccer on the Beach
• Aerobics
Swimming Pools
• Outdoor Pool(s) • Jacuzzi
• Swim up Bar
Tennis
• Lit Courts • Reservation Required
Water Sports Offered by Hotel
• Pool Basketball • Pool Volleyball
Wellness
• Air Conditioned Gym/ Fitness Centre • Sauna
• Steam room • Locker rooms
All Inclusive
• 3 Meals daily plus snacks
• All drinks (domestic beer and cocktails)
• 24 hr room service
• Daily activities
• Nightly entertainment
• Kids club (4-12 yrs)
• Non-motorized watersports (located nearby)
Restaurants at Cancun Palace
Miyako
Style - À la Carte
Cuisine - Oriental
Location - Lobby
Hours of operation
Dinner hours - 18:00-23:00
• Air Conditioned • Casual Dress Code • Dinner • Reservations Required for Teppanyaki Tables (Japanese Style Grill)
Leonardo
Style - À la Carte
Cuisine - Breakfast International & Dinner Italian
Location - Lobby
Hours of operation
Breakfast hours - 07:00-11:30
Dinner hours - 18:00-23:00
• Air Conditioned • Breakfast • Dinner • Dress Code
Frida
Style - À la Carte
Cuisine - International/Mexican
Location - Pool
• Air Conditioned • Casual Dress Code • Dinner • Lunch
El Mercado
Style - Buffet
Cuisine - International
Location - Lobby
Hours of operation
Breakfast hours - 06:30-11:30
Lunch hours - 12:30-16:30
Dinner hours - 18:00-23:00
• Air Conditioned • Breakfast • Dinner • Lunch
The Steak
Style - À la Carte
Cuisine - Steak House
Location - Terrace
• Air Conditioned • Casual Dress Code • Dinner
Bars at Cancun Palace
Lobby Bar
Location - Lobby
Hours of operation
10:30-01:00
• Air Conditioned • Casual • Live nightly music • Lobby Bar
Beach Bar
Location - On Site
Hours of operation
10:00-17:00
• Air Conditioned • Casual
Contoy
Location - Swim up bar / Pool Bar
Hours of operation
09:00-18:00
• Air Conditioned • Casual
Cozumel
Location - Swim-Up Pool Bar
Hours of operation
09:30-18:00
• Air Conditioned • Swim up bar
Amphitheatre
Location - Amphitheatre
Hours of operation
During Evening Shows
• Air Conditioned • Casual
Hotel Cancun Palace - traveler's Comments