Las Torres Gemelas Acapulco

Rest. and Bars
Service
Cleanliness
Beach
Pools
Rooms

Las Torres Gemelas Acapulco: “ Disappointed” First impression looked great, lobby is beautiful and breezy. View overlooking the pool is great. The room was small in need of painting and repairs, you needed to pay a deposit to use the remote to watch TV and the control knobs had been removed so you could not control TV manually, not that we watched Tv but if you wanted to watch the news. The hotel beach area is small and bordered in by many huge boulders limiting access to the entire stretch of the bay. therefore it was difficult walking the beach which we like to do daily. The selection of food at the buffet was limited and although some of the staff was extremely friendly, many looked bored and inconvenienced by our requests. There were three in our party and we kept having to ask for extra towels and face clothes since only 2 were provided. My brother used the washrooms off of the lobby and was very disgusted in the condition they were in. After 2 nights, we made arrangements to transfer to another hotel which we had stayed at a few years ago and were very happy with that location.